To participate in our online auctions, sign up to become a registeredBidder. The registration process provides us with the necessary information to assign you aBidder Number. Your bidder number serves as your username to login, manage yourBidder Profile, and placeBids. Your bidder number will be yours for every online auction on our website. It is important that you familiarize yourself with the website and Auction OhioTerms and Conditionsprior to bidding.
Whether you want to browse every auction, search for something specific, or anything in between, our website has a great way for you to find the perfectLot/Item. Below are the many ways you can use to find what you are looking for - just choose whichever option sounds right for you to get started!
Once you have performed a search, you can always change what you are looking for by using the "Refine" toolbar. This toolbar allows you to narrow your search to find exactly what you want.
Auction previews afford you the opportunity to see our online auction items in person. Previews occur at the discretion of the auction manager, and will not be available for every sale; dates and times will vary. Refer to the auction details section of an auction for preview information. If you have any questions or concerns about items in an auction, please contact the auction manager.
YourBidder Dashboard is the command center for all of your online auction activity. At your bidder dashboard, you are able to view upcoming auctions with items in your category interests, review and manage all of your bids, and manage your past and present invoices. You can also view a calendar of auctions, manage your personal profile, view notifications, manage your watchlist, and much more. Explore your dashboard to experience all the great functions it has to offer.
To place a bid, login with your email or bidder number and password and find the lot you would like to bid on. To bid a specific amount, enter that amount into the “Next Required Bid” box. Please note that the amount you bid must match or exceed the next required bid amount. To ensure you haven’t made a mistake or typo, a window will pop up asking you to confirm your bid. Once your bid is confirmed, the bid will be placed and an affirmation window will appear, informing you of the new status of the item. The bidder number of the current winning bidder will instantly appear beneath theCurrent Bid. You can click on the number of bids placed on an item to view theBid History. All of your personal bidding history can be found in theMy Bids section of your bidder dashboard.
Submit aMax Bid to set the maximum price that you are willing to spend on that item. The system will then bid on your behalf, according to the standardBid Increments, up to the amount of your max bid. Max bids are not disclosed and will not be visible to any other bidders. The system will only bid for you if another bidder places a bid, and it will only bid one additional bid increment. You can also increase your max bid amount without affecting the current price of the item.
1.Real-Time Bidding updates your browser screen automatically in real time. Frequently refreshing and reloading the page is unnecessary.
2.Staggered Closing allows only a few items to end each minute, setting the pace of the auction. The online auction closes in the interval stated in theAuction Details.
3.Auto-Extend allows everyone a fair chance to bid. TheEnding Time will then be automatically extended by adding an additional 5 minutes to the remaining time when a bid comes in within 5 minutes of a lot ending. Lots will continue to extend in this way until the bidding activity has stopped.No item will end within 5 minutes of a bid being placed on it. This feature and the staggered closing feature work together to emulate the excitement of a live auction.
4.Watchlists allows you to conveniently keep an eye on your items of interest without having to place a bid. You may add lots or entire auctions to your watchlist by clicking the watchlist button. Set aWatchlist Reminder to help you remember when items and auctions are ending.
5.Buy It Now option allows a bidder to purchase an item outright at a price set by the seller without participating in the auction. This feature is not available on lots.
When placing a bid, you are entering into a binding contract with Zipperbuy. We realize that mistakes may occur. If you realize that you have made a mistake while bidding, please contactCustomer Service immediately at 614-846-3300. Unfortunately, we are not able to cancel bids forClosed Auctions.
If you areOutbid on an item, our system can automatically send anOutbid Notification to you via email and/or text, according to your preferences. This notification contains a link that takes you to the item so that you can increase your bid if you so choose.
When you are theWinning Bidder, an automatedPurchase Notification will be sent to your email shortly after the auction ends. The purchase notification contains the auction details, which will be necessary for theAuction Pick-up.
When you are the winning bidder in an auction, your invoice will appear in your bidder profile as soon as the entire auction has closed. This invoice will reflect your winning bid(s), the buyer’s premium, and sales tax (if applicable). To access your invoice, simply go to yourDashboard, click on theMy Invoices button, and click “View” or “Checkout”. On the Online Checkout screens, you will find a summary of your purchases, as well as your options to retrieve and pay for your items.
Pick-up at Auction Location
Choose this option if you are going to the scheduled auction pick-up to retrieve your items. You then have the option to pay online via credit card through theOnline Checkout. Your paid invoices can always be found in your bidder profile for future reference.
This option allows you to have your items shipped to your desired location. You will pay for the item(s) online via credit card, after which you will receive a call from theAuction Manager or our third party pack and ship company within the next 48 hours with your Shipping and Handling total. Once the shipping is paid, your item(s) will arrive at your doorstep. Note that not all items are available to be shipped; a lot's specific shipping availability can be found in theLot Details.
This option allows you to retrieve your items at an alternative pick-up, which will be at a different time and usually a different location from the original pick-up. A transfer fee will be applied to your items if you choose this option; a lot’s specific transfer fee can be found in the lot details. The transfer option will not be available for all auctions.
Use this option to pay for your item(s) and opt out of claiming them. You would only choose this option if you are unable or unwilling to pick up your items or have them shipped. This allows you to pay for your item(s) immediately and continue to bid on our website, without having to retrieve an item you no longer want. Zipperbuy has the right to resell, remove, store, or dispose of the item(s) you choose to forfeit.
An 15%Buyer's Premium will be added to every purchase.
Sales tax will be collected at certain locations in compliance with the state laws. Please check the auction details to see if sales tax will be applied for that auction. If you are a tax exempt bidder, please have your Tax Exempt ID entered in your bidder profile. A Tax Exemption Form and further instructions will be emailed to you once your profile is updated.
You must pick up your purchases at the specified auction location during the scheduled pick-up time or choose one of the available alternative pick-up options below. Please refer to your purchase notification for pick-up instructions. Bidders are responsible for bringing their own boxes or packing materials, moving equipment such as dollies, hand carts, pads, and any tools necessary to disassemble and safely remove items. Assistance will not be provided by the Zipperbuy team unless otherwise specified in the auction details. Bidders who are unfamiliar with the requirements of moving or disassembling items should arrange to bring professional movers.
Send a Proxy
If you are unable to attend an auction pick-up, you can send a proxy to the pick-up to retrieve your items for you. Be sure to notify the auction manager in advance that you are sending someone on your behalf. Please send your purchase notification with your proxy to ensure that he collects all of your merchandise. You can use the online checkout to pay for your items in advance; otherwise the person you send is responsible for purchasing your items.
We can ship your items to wherever you would like them to go for an additional shipping and handling fee. Please note that not all items can be shipped. View the lot details to determine the shipping availability for a particular item.
Some sales will have an alternate transfer pick-up time in addition to the regular auction pick-up. If an alternate pick-up is available for an online auction (listed in the auction details), your items can be transferred and stored at one of our facilities. Your items must be picked up during the designated alternate pick-up date and time. A Transfer Fee will be applied for transferring and storing your items.
You may pay for your items and opt out of claiming them. You are then not responsible for coming to the pick-up.
All underlined terms are linked and further explained on our informative glossary.
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